Your privacy is our priority. This document clearly explains how game88 collects, uses, stores, and protects your personal data as a user of our platform in Malaysia.
All data transmitted between your device and game88 servers is protected using SSL 256-bit encryption — the same technology used by leading banking institutions in Malaysia. None of your sensitive information is exposed during transmission.
Access to your personal data is restricted to game88 staff who require it to perform their duties. All access is logged and continuously monitored to detect any suspicious activity.
All your personal and financial data is stored on secured servers equipped with multi-layered firewall systems and 24-hour threat monitoring. Data backups are performed regularly to ensure system resilience.
Game88 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data collection and processing practices align with local legal requirements and international standards.
Game88 has never and will never sell, rent or transfer your personal data to any third party for marketing or commercial purposes. Your data belongs to you — we only use it to enhance your gaming experience.
You have the full right to access, amend, or request deletion of your personal data at any time. The game88 support team is ready to help you manage your privacy preferences via live chat, available 24/7.
Game88 ("we", "Platform", "game88.plus") values the privacy of every user on our platform. This Privacy Policy is designed to provide a clear and transparent understanding of how we manage your personal data throughout your use of the platform.
This document applies to all users who register an account, access the game88.plus website, use our mobile app, or interact with any of our services. This Privacy Policy is to be read together with Terms and Conditions game88 and both documents together form the complete agreement between you and our platform.
We are committed to ensuring that the management of your personal data remains transparent, accountable, and fully compliant with all applicable laws in Malaysia, including the Personal Data Protection Act 2010 (PDPA). If you have any questions about this Privacy Policy, our support team is available via in-platform live chat.
Game88 collects your personal data through various means — directly when you register or use the platform, and automatically through tracking technologies used to improve the user experience. The following are the categories of data we collect:
| Data Category | Type of Information | Collection Method |
|---|---|---|
| Personal Identity | Full name, date of birth, identification card number, gender | Account registration, KYC verification |
| Contact Information | Email address, phone number, residential address | Account registration, profile updates |
| Financial Data | Bank account number, digital wallet details, transaction history | Deposit and withdrawal processing |
| Technical Data | IP address, device type, operating system, web browser | Automatically collected during platform use |
| Activity Data | Game history, betting patterns, active session duration | Automatically collected during platform use |
| Communication Data | Customer support chat records, feedback and complaints | Interactions with the support team |
We only collect data that is strictly necessary for the stated purposes. Providing certain information, such as identity documents, is mandatory to meet KYC and anti-money laundering legal requirements, while other information such as game preferences is collected solely to enhance your experience on the platform.
Game88 uses the personal data collected for the following purposes, all of which are aimed at delivering the best experience to you:
Game88 does not sell your personal data to any party. However, in certain limited situations, we may need to share your information with the following parties:
All third parties with whom we share data are bound by strict confidentiality agreements and are required to protect your data to the same standards we uphold. We conduct regular reviews of all data processing partners to ensure ongoing compliance.
Game88 continually invests in the latest security infrastructure to ensure your personal data remains protected at all times. Among the security measures we have implemented are:
While we make every effort to protect your data, no system can guarantee 100% absolute security. We therefore encourage you to take protective measures as well, such as using a strong password, not sharing your login credentials, and keeping your devices up to date.
Game88 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You may manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect certain functions on the game88 platform. For more information on managing cookies, please refer to your web browser documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by game88:
You have the right to request a copy of all personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete personal data in our records.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time.
You may request your personal data in a structured, machine-readable format for transfer to another platform.
You may request a restriction on the processing of your data in certain circumstances while a dispute is being resolved.
To exercise any of the above rights, please contact the game88 customer support team via the in-platform live chat. We will process your request within 30 calendar days from the date of receipt of a complete application.
Game88 retains your personal data only for as long as it is necessary for the purposes stated in this Privacy Policy or as required by Malaysian law. The following are our general data retention guidelines:
When your personal data is no longer required, game88 will securely delete or anonymise it using methods that ensure it cannot be recovered.
Game88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. Whenever significant changes are made, we will:
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the game88 platform after any changes are published constitutes your acceptance of the latest version of this Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your personal data, the game88 Data Protection Officer (DPO) team is ready to assist you.
If you are not satisfied with our response to any privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority in your country.
Game88 is committed to resolving all privacy concerns in a fair, transparent and timely manner. Your privacy is not merely a legal obligation to us — it is the foundation of trust that builds a long-term relationship between you and our platform.
With high-standard privacy protection and full compliance with Malaysia's PDPA, game88 is the platform of choice for players who prioritise security and trust.